Terms of service

Terms of Service

Overview

Welcome to HoweYi! “We”, “us”, and “our” refer to Shenzhen HoweYi Technology Co., Ltd. We operate this store and website, including all related information, content, features, tools, products, and services, to provide you (the “Customer”) with a curated shopping experience (the “Service”). Our store is powered by Shopify, which enables us to deliver the aforementioned Service to you.

The following specific Terms of Service, along with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), outline the rights and responsibilities that apply to your use of the Service.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By accessing, interacting with, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you must not use or access our Service.

Section 1 – Access and Account

By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your state or province of residence, and you consent to our allowing any minor family members to use our Service on devices owned, purchased, or managed by you.

To use the Service, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide to our store is accurate, complete, and up-to-date, and that you possess all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and all activities conducted under your account. You may not transfer, sell, or assign your account to any other person, nor may you permit any other person to use your account.

Section 2 – Our Products

We have made every effort to accurately display our products and services in our online store. However, please note that the actual color or appearance of products may differ from what you see on your screen due to variations in the type of device you use to access the store, as well as your device settings and configurations.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations, or that they will be identical to the state described or displayed in our online store.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue offering any product at any time, and may limit the quantity of any product we provide to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 – Orders

Your act of placing an order constitutes your offer to purchase. Shenzhen HoweYi Technology Co., Ltd. reserves the right to accept or reject your order for any reason at our sole discretion. Your order is not deemed accepted until we confirm acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submission; once accepted, we may be unable to assist with cancellations. If we do not accept, modify, or cancel your order, we will attempt to notify you via the email, billing address, and/or phone number you provided when placing the order.

Your purchase transaction is subject to our Returns & Refunds Policy for all returns and exchanges.

You represent and warrant that you are purchasing products for personal or household use only, and not for any commercial resale or export purposes.

Section 4 – Pricing and Billing

Prices, discounts, and promotional offers are subject to change without notice. The price charged for a product or service will be the price in effect at the time you place your order, and this price information will also be listed in your order confirmation email. Unless explicitly stated otherwise, published prices do not include taxes, shipping fees, handling charges, customs duties, or import fees.

Prices posted in our online store may differ from those offered in physical stores or online or other stores operated by third parties. We may occasionally offer promotional discounts for the Service that affect pricing, and such promotions are governed by separate terms and conditions independent of these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide complete, accurate, and up-to-date purchase, payment, and account information for all transactions made in our store. You agree to promptly update your account information and other details, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you when necessary.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are authorized to use the credit card for the purchase transaction; (iii) your credit card company will be liable for all charges incurred; and (iv) you will pay all fees incurred at the published prices, including shipping and handling charges and all applicable taxes, if any.

Section 5 – Shipping and Delivery

We are not liable for delays in shipping or delivery. All delivery times are estimates only, and we make no guarantees regarding them. We are not responsible for delivery delays caused by carriers, customs processing, or events beyond our control. Title to and risk of loss for products pass to you immediately upon our delivery of the products to the carrier. For full shipping details, please review our Shipping Policy.

Section 6 – Intellectual Property

Our Service, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio, as well as the related design, selection, and arrangement, are owned by Shenzhen HoweYi Technology Co., Ltd., its affiliates, or its licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Service solely for non-commercial, personal purposes. You may not copy, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any materials related to the Service without our prior written consent. Unless explicitly stated herein, nothing in these Terms shall be construed as granting or conferring any license or other right to you with respect to any patents, trademarks, copyrights, or other intellectual property of HoweYi, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. We reserve all rights not expressly granted in these Terms.

The name “HoweYi”, its logos, product and service names, designs, and taglines are trademarks of Shenzhen HoweYi Technology Co., Ltd. or its affiliates or licensors. You may not use such trademarks without our prior written permission. The name “Shopify”, its logos, product and service names, designs, and taglines are trademarks of Shopify. All other names, logos, product and service names, designs, and taglines in the Service are trademarks of their respective owners.

Section 7 – Optional Tools

As part of the Service, you may be granted access to customer tools provided by third parties, over which we exercise no oversight, control, or involvement.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of optional tools made available through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which the relevant third-party providers make such tools available.

We may also offer new features through the Service in the future (including the release of new tools and resources). Such new features shall also be deemed part of the Service and subject to these Terms of Service.

Section 8 – Third-Party Links

The Service may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave our Service to access such materials or third-party websites, you do so entirely at your own risk.

We shall not be liable for any injury or damage caused by your access to any third-party websites, or by your purchase or use of any products, services, resources, or content on any third-party websites. Please carefully review the policies and practices of third parties to ensure you understand their specific requirements before engaging in any transactions. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party directly.

Section 9 – Relationship with Shopify

Our store is powered by Shopify, which enables us to provide the Service to you. However, all sales and purchase transactions you conduct in our store are completed directly with Shenzhen HoweYi Technology Co., Ltd. By using the Service, you acknowledge and agree that Shopify shall not be responsible for any matters related to any sales transactions between you and us, including any injury, damage, or loss caused by the products and services purchased. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with us.

Section 10 – Privacy Policy

All personal information we collect through the Service is governed by our Privacy Policy. Certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Service, you confirm that you have read these Privacy Policies.

Since the Service is hosted by Shopify, Shopify will collect and process personal information about your access to and use of the Service in order to provide and improve the Service to you. Information you submit to the Service will be transmitted to and shared with Shopify and third parties that may be located in countries or regions outside your own, in order to provide the Service to you. Please review our Privacy Policy for detailed information on how we, Shopify, and our partners use your personal information.

Section 11 – Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, “Feedback”), you hereby grant us a perpetual, irrevocable, royalty-free, sublicensable, worldwide license to use, copy, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial purposes. For example, we may exercise our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Service, and to fulfill and exercise our obligations and rights under these Terms of Service.

You further represent and warrant that: (i) you own or have all necessary rights to submit all Feedback; (ii) you have disclosed any compensation or rewards received in connection with the submission of Feedback; and (iii) your Feedback will comply with these Terms. We have no obligation now or in the future to (1) keep your Feedback confidential; (2) pay you compensation for your Feedback; or (3) respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove any Feedback that we determine in our sole discretion to be illegal, offensive, threatening, libelous, defamatory, obscene, pornographic, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not infringe any rights of any third party, including copyrights, trademarks, privacy rights, personality rights, or other personal or proprietary rights. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer viruses or other malicious software that might in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate any other person or entity, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you submit and for its accuracy. We assume no liability for any Feedback posted by you or any third party.

Section 12 – Errors, Inaccuracies, and Omissions

On rare occasions, the Service or information within the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping costs, shipping times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders (including after you have submitted your order) at any time without prior notice when any information is inaccurate.

Section 13 – Prohibited Uses

You may only access and use the Service for lawful purposes. You may not access or use the Service, either directly or indirectly, for the following purposes: (a) any illegal or malicious purpose; (b) violating any international, federal, provincial, or state statutes, rules, laws, or local ordinances; (c) infringing or damaging the intellectual property rights of us or any other party; (d) harassing, abusing, insulting, harming, defaming, disparaging, intimidating, or injuring any of our employees or any other person; (e) transmitting false or misleading information; (f) sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms; (g) transmitting or causing to be transmitted any advertising or promotional materials, including any “spam”, “chain letters”, “mass mailing”, or any other similar form of solicitation; (h) impersonating or attempting to impersonate any other person or entity; or (i) engaging in any other conduct that restricts or inhibits any person’s use or enjoyment of the Service, or that we determine may harm HoweYi, Shopify, or Service users or expose them to liability.

Additionally, you agree not to engage in any of the following acts: (a) uploading or transmitting any viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service; (b) copying, imitating, copying, selling, reselling, or exploiting any part of the Service; (c) collecting or tracking the personal information of others; (d) spamming, phishing, pretexting, crawling, scraping, or harvesting; or (e) interfering with or bypassing the security features of the Service or any related website, other website, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time without prior notice if we determine that you have violated any provision of these Terms.

Section 14 – Termination

We may terminate this Agreement or your access to the Service (or any part of the Service) at any time, in our sole discretion, without prior notice, and you remain liable for all amounts due up to and including the date of termination.

The following sections shall survive any termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitations of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 15 – Disclaimers

Information provided in or through the Service is for general informational purposes only. We make no warranties, express or implied, regarding the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you, by any other visitor to the Service, or by any person who may be informed of any of its contents.

Unless explicitly stated by Shenzhen HoweYi Technology Co., Ltd., the Service and all products provided through the Service are offered to you on an “as is” and “as available” basis for your use, with no representations, warranties, or conditions of any kind, express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion or limitation of implied or other warranties, so the above disclaimers may not apply to you.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, in no event shall Shenzhen HoweYi Technology Co., Ltd., our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or the aforementioned related parties of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind whatsoever, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any Service or any product purchased using the Service, or from any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content (or product) posted, transmitted, or otherwise made available through the Service, even if advised of the possibility of such damages.

Section 17 – Indemnification

You agree to defend, indemnify, and hold harmless Shenzhen HoweYi Technology Co., Ltd., Shopify, and our affiliates, partners, managers, directors, employees, agents, contractors, licensors, and service providers from any and all losses, damages, liabilities, or claims, including reasonable attorneys’ fees, asserted against any third party arising from or related to: (1) your breach of these Terms of Service or any documents referenced herein; (2) your violation of any law or infringement of any third party’s rights; or (3) your access to and use of the Service.

We will notify you promptly of any such indemnifiable claim, and failure to provide timely notice shall not relieve you of your indemnification obligations unless it materially prejudices your defense. We may control the defense and settlement of such claims at your expense, including the selection of counsel, provided that we will not settle any claim that imposes any non-monetary obligation on you without your consent (which consent may not be unreasonably withheld). You will cooperate fully in the defense of any indemnified claim, including the provision of relevant documentation.

Section 18 – Severability

If any provision of these Terms of Service is found to be illegal, invalid, or unenforceable, such provision shall be enforced to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms of Service. This determination shall not affect the validity and enforceability of any remaining provisions.

Section 19 – Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules we post on this website or in connection with the Service, constitute the entire agreement and understanding between you and Shenzhen HoweYi Technology Co., Ltd. governing your use of the Service, and supersede any prior or contemporaneous oral or written agreements, communications, and proposals between you and us (including but not limited to any prior versions of these Terms of Service).

No ambiguity in these Terms of Service shall be construed against the drafting party.

Section 20 – Assignment

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.

Section 21 – Governing Law

These Terms of Service, and any separate agreements we enter into to provide the Service to you, shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from these Terms shall be submitted to the people's court where Shenzhen HoweYi Technology Co., Ltd. is located for jurisdiction.

Section 22 – Headings

The headings used in this Agreement are for convenience of reading only and shall not limit or otherwise affect these Terms.

Section 23 – Changes to Terms of Service

You may review the most current version of the Terms of Service on this page at any time.

We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion by posting updates and changes on our website. You are responsible for reviewing our website regularly for any changes to the Terms. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.

Section 24 – Contact Information

Questions regarding these Terms of Service should be sent to us at support@howeyi.com.